Privacy Policy

Who We Are

Locksmith Auto LLC ("we," "us," or "our") operates the website www.locksmith-auto.com and provides mobile locksmith services across Florida. This policy explains what information we collect when you visit our site or use our services, how we use it, and your choices.

Information We Collect

Information you give us. When you call, text, or fill out a contact form, we may collect your name, phone number, email address, service address, and vehicle information (year, make, model). We collect only what we need to schedule and complete your service.

Automatic information. Our website collects standard log data: IP address, browser type, pages visited, and referring URL. We use Google Analytics and Google Tag Manager to understand how visitors use our site and measure advertising performance. These tools may place cookies on your device. We also use Vercel Analytics for aggregated usage statistics. We do not sell your data to third parties.

Location data. We use your IP address to detect your approximate city so we can show you relevant service information. We do not track your precise GPS location through the website.

How We Use Your Information

• Schedule and complete your locksmith service
• Contact you about your appointment or follow up on service
• Provide accurate pricing and service availability for your area
• Improve our website and customer experience
• Respond to reviews or complaints
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Period.

Information Sharing

We may share limited information with:

• Our technicians — service address and job details needed to complete your appointment
• Payment processors — to handle your payment securely (we do not store credit card numbers)
• Law enforcement — only when legally required by court order or subpoena

Cookies & Tracking

Our site uses cookies for site functionality, analytics, and advertising measurement. Google Analytics places cookies to track page views, session duration, and traffic sources. Google Tag Manager loads advertising tags that may set cookies for conversion tracking and remarketing.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can manage ad preferences at Google Ads Settings. Most browsers also let you block or delete cookies through their settings.

Data Security

We use HTTPS encryption on every page. Customer records are stored in secured systems with access limited to authorized personnel. While no system is 100% secure, we take reasonable steps to protect your information from unauthorized access or disclosure.

Data Retention

We keep service records (name, address, service performed) for warranty and business purposes. If you want us to delete your information, contact us at the number below and we will remove it within 30 days, unless we are legally required to retain it.

Your Rights

You can:

• Request a copy of the personal information we have about you
• Ask us to correct inaccurate information
• Ask us to delete your information
• Opt out of any marketing communications

To exercise any of these rights, call us at (561) 212-2220.

Children's Privacy

Our services are not directed at children under 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this policy from time to time. Changes take effect when posted on this page. The "Last updated" date at the top tells you when the most recent revision was made.

Contact Us

Questions about this privacy policy? Call us at (561) 212-2220 or email info@locksmith-auto.com.

Locksmith Auto LLC — Serving 18 cities across Florida